https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Premium-not-working/m-p/4633976#M107762 <P>Hi there!<BR /><BR />I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow <A href="https://support.spotify.com/using_spotify/troubleshooting/reinstallation-of-spotify/" target="_blank">these steps</A>. I'd also recommend to install any pending updates and checking if you're subscribed to Premium in the&nbsp;<A href="https://www.spotify.com/account/subscription/" target="_blank">Spotify subscription page</A>&nbsp;from your Spotify account page.<BR /><BR />If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?<BR /><BR />I'll see what I can suggest next!</P> Mon, 17 Dec 2018 12:43:49 GMT Loxer 2018-12-17T12:43:49Z https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Premium-not-working/m-p/4633709#M107744 <P>&nbsp;</P><P>I have spotify premium so I could listen to music offline and it doesn't allow me to do that on my phone. &nbsp;</P> Mon, 17 Dec 2018 05:28:41 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Premium-not-working/m-p/4633709#M107744 mariahbeecroft 2018-12-17T05:28:41Z https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Premium-not-working/m-p/4633976#M107762 <P>Hi there!<BR /><BR />I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow <A href="https://support.spotify.com/using_spotify/troubleshooting/reinstallation-of-spotify/" target="_blank">these steps</A>. I'd also recommend to install any pending updates and checking if you're subscribed to Premium in the&nbsp;<A href="https://www.spotify.com/account/subscription/" target="_blank">Spotify subscription page</A>&nbsp;from your Spotify account page.<BR /><BR />If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?<BR /><BR />I'll see what I can suggest next!</P> Mon, 17 Dec 2018 12:43:49 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Premium-not-working/m-p/4633976#M107762 Loxer 2018-12-17T12:43:49Z