topic Re: Low Volume in iOS (iPhone, iPad)

Low Volume

Voltimaz — Thu, 17 Jan 2019 14:16:05 GMT

Plan

Premium

Country

Device

iPhone XS Max

Operating System

iOS 12

My Question or Issue

Just a hour ago my sound volume was extremely low even when I turned max on my phone. It was working fine this morning and the whole week.

Re: Low Volume

Loxer — Thu, 17 Jan 2019 19:27:16 GMT

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

I'd also recommend checking your audio settings.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Re: Low Volume

katiek_ — Fri, 18 Jan 2019 00:25:53 GMT

Hi there,

I suggest going on your settings devices and click devices menu , and you can find a button you can drag. Also, press music quality on settings and choose the music quality, which may work better.

Hope this helps!

Re: Low Volume

Voltimaz — Fri, 25 Jan 2019 12:48:56 GMT

Solved it myself in a weird way. Had to reconnect my AirPod (As in forget device and search for it again). Not sure what caused it either. As it never happened for me before.

Thank both for the support.

Re: Low Volume

TiredOfWinning — Wed, 01 Apr 2020 18:19:11 GMT

Same. Also turned iPhone volume to 100% prior to pairing.

Re: Low Volume

edumadrid1601 — Tue, 18 Aug 2020 21:49:11 GMT

I was so disappointed with this purchase till I read your reply, it fix the problem