https://community.spotify.com/t5/iOS-iPhone-iPad/HELP/m-p/4702030#M110235 <P><STRONG>Plan;&nbsp;</STRONG>Premium</P><P><STRONG>Country; US</STRONG></P><P>&nbsp;</P><P><STRONG>Device; iPhone X</STRONG></P><P>I don’t get service when i’m at work so i have to use the app offline which is fine, but when i end up getting service and try to use the app it automatically signs me out. not a huge deal but is very annoying considering i use the app a lot, any idea how to fix the problem?</P><P>&nbsp;</P> Tue, 12 Mar 2019 10:46:49 GMT jeremiahkelley 2019-03-12T10:46:49Z https://community.spotify.com/t5/iOS-iPhone-iPad/HELP/m-p/4702030#M110235 <P><STRONG>Plan;&nbsp;</STRONG>Premium</P><P><STRONG>Country; US</STRONG></P><P>&nbsp;</P><P><STRONG>Device; iPhone X</STRONG></P><P>I don’t get service when i’m at work so i have to use the app offline which is fine, but when i end up getting service and try to use the app it automatically signs me out. not a huge deal but is very annoying considering i use the app a lot, any idea how to fix the problem?</P><P>&nbsp;</P> Tue, 12 Mar 2019 10:46:49 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/HELP/m-p/4702030#M110235 jeremiahkelley 2019-03-12T10:46:49Z https://community.spotify.com/t5/iOS-iPhone-iPad/HELP/m-p/4702074#M110239 <P>Hi there!<BR /><BR />I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow <A href="https://support.spotify.com/using_spotify/troubleshooting/reinstallation-of-spotify/" target="_blank">these steps</A>.<BR /><BR />If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?<BR /><BR />I'll see what I can suggest next!</P> Tue, 12 Mar 2019 12:15:31 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/HELP/m-p/4702074#M110239 Loxer 2019-03-12T12:15:31Z