topic Quality changes mid playback in iOS (iPhone, iPad)

Quality changes mid playback

nachot93 — Thu, 28 Mar 2019 19:00:37 GMT

Plan: Premium

Country: Argentina

Device: iPhone XS with AirPods

Operating System: iOS 12.2

My Question or Issue:

Sometimes the quality goes really bad and then comes back up, this happens to me everyday, even though I hear downloaded songs so no cellular needed.

Why is this happening?

Re: Quality changes mid playback

Loxer — Thu, 28 Mar 2019 21:58:36 GMT

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!