While using spotify, automatic screensaver doesn't work!

aaflekray — Fri, 29 Mar 2019 10:07:53 GMT

Plan

Premium

Country

Germany

Device

iPhone SE

Operating System

iOS 12.2

My Question or Issue

When I use spotify (and also when I pause spotify), the automatic screen saver (after 30 sec.) doesn't work. Even, if I screen saver is turned on and I move my phone, the lights switch on and do not turn off again. Thats why my energy is always low und my iPhone is warming up. Deleting a the app solves the problem. But after reinstalling spotify, the problem stays the same. How can I solve the problem?

Re: While using spotify, automatic screensaver doesn't work!

Loxer — Fri, 29 Mar 2019 11:47:46 GMT

Hey @aaflekray and welcome to the Community.

Hope you're doing great!

This issue seems to be under investigation.

I'd suggest adding your +VOTE and details there.

If you haven't already, I'd also recommend updating to iOS 12.2 🙂

Thanks!

topic While using spotify, automatic screensaver doesn't work! in iOS (iPhone, iPad)

While using spotify, automatic screensaver doesn't work!

Re: While using spotify, automatic screensaver doesn't work!