topic Re: App crashes when moving songs on queue in iOS (iPhone, iPad)

App crashes when moving songs on queue

Monokamph — Wed, 08 May 2019 16:09:22 GMT

Plan

Premium

Country

Poland

Device

iPhone X

Operating System

iOS 12.2

My Question or Issue

I’ve experienced it about a thousand times throughout last 3 months and i’m done with this sht, i need to post it here. Everytime it crashes it deletes my whole queue and starts my playlist over. Please fix it Spotify. Love y’all, Martin

Re: App crashes when moving songs on queue

Loxer — Wed, 08 May 2019 17:18:47 GMT

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

Does this happen if you sign in with another Spotify account?

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Re: App crashes when moving songs on queue

Monokamph — Wed, 08 May 2019 18:28:32 GMT

Haven’t crashed until then but i haven’t really used it for long. Still flickers and weirdly jumps, but it’s not The thing that really drives me crazy. I’ll write here tommorow, when i’ll look closer on it.