Spotify using mobile data in offline mode

QueenofParrots — Fri, 03 May 2019 00:01:38 GMT

Plan

Premium

Australia

Device

iPhone 5

Operating System

iOS 10.3.3

I got Spotify Premium recently and turned disabled data for it in settings as I don't have unlimited. Recently (possibly after the latest update) it's been using my data even though it's still turned off, and even when I manually put it in offline mode. I've restarted my phone multiple times and turned my data on and off again, but it's still happening.

Re: Spotify using mobile data in offline mode

Billy-J — Mon, 13 May 2019 05:14:10 GMT

Hey @QueenofParrots, and welcome to the community.

Hope you're doing great!

Could you try a clean reinstall of the app? If that doesn't help, could you let me know if you are able to search for other music that isn't downloading onto your device?

Let me know how this goes 🙂

topic Re: Spotify using mobile data in offline mode in iOS (iPhone, iPad)

Spotify using mobile data in offline mode

Re: Spotify using mobile data in offline mode