topic Re: Spotify connect with Alexa in iOS (iPhone, iPad)

Spotify connect with Alexa

kimmylucas — Fri, 24 May 2019 16:34:05 GMT

Ever since I updated the app today, I haven’t been able to connect Spotify with Alexa! I tried restarting my phone, reinstalling Spotify, reconnecting Alexa to the wifi, nothing is working. I think it’s a glitch with the latest update. Please fix!!!

Re: Spotify connect with Alexa

kyrosargo1 — Fri, 24 May 2019 21:09:38 GMT

Same here. Update broke "Alexa, Spotify connect" command.

Re: Spotify connect with Alexa

Swicker11 — Sat, 01 Jun 2019 17:53:03 GMT

I also recently received an email saying there was suspicious activity on my spotify account and it made me reset my password. Every since I haven't been able to connect spotify with my alexa app. My echo dot doesn't appear in my device option list an on my alexa app Spotify is grey'd out. I have tried uninstalling and reinstalling my alexa app, resetting my alexa, and connecting through my spotify account but nothing has worked. Help!

Re: Spotify connect with Alexa

Guido — Sun, 02 Jun 2019 08:40:59 GMT

Hey @kimmylucas.

Thanks for getting in touch!

Let's set everything back up. You can do this with the following steps:

Remove Spotify from the Alexa app
Go to the Alexa website and login
When it redirects to the Alexa app, close and uninstall the app
Switch back to your browser and go back to the Alexa site
Re-link your Spotify account
Reinstall the Alexa app

Hope this helps! Let us know if it doesn't or if you have further questions.

Have a nice day.