Canvases

Fakher_a — Fri, 24 May 2019 18:44:35 GMT

Plan

Premium

Country

Saudi Arabia

Device

iPhone XS

Operating System

iOS 12.3.1

My Question or Issue

Are canvases available in Saudi Arabia? I've turned them on in the settings but they never show.

Re: Canvases

slavan — Sat, 25 May 2019 14:55:03 GMT

Hey @Fakher_a,

Have you verified that the songs you tested have canvases in other countries? Not every artist has access to canvases yet and some songs don't have them.

Do you mind testing with this track, it's the only one I'm 100% sure has a canvas: https://open.spotify.com/track/56yeb6zxKn9aNjLyvbs1BM?si=mQ4bCeiiQMGSpRhT4w3RMA

If there's no canvas there I'd suggest contacting Spotify support directly: https://support.spotify.com/contact-spotify-support/

It does seem very odd though, I see no reason as to why canvases wouldn't be available in Saudi Arabia.

topic Re: Canvases in iOS (iPhone, iPad)

Canvases

Re: Canvases