topic Re: Alphabetical Quick Scrollbar in iOS (iPhone, iPad)

Alphabetical Quick Scrollbar

Seanye12 — Sat, 01 Jun 2019 16:39:37 GMT

Plan

Premium

Country

Canada

Device

iPhone 8

Operating System

iOS 10

My Question or Issue

The alphabetical scrollbar to quickly jump to different songs/artists on the side of the screen is no longer available. This is a large inconvenience for listening to liked songs (or library) and large playlists.

Re: Alphabetical Quick Scrollbar

RB34 — Sat, 01 Jun 2019 19:06:06 GMT

Same here. This is legitimately a deal-breaker for me. There is no way of being able to scroll under Artists, as it's all arranged in random order (see attached photo). This occurred after the latest 2 version updates. Please advise!!

Re: Alphabetical Quick Scrollbar

Guido — Sun, 02 Jun 2019 08:26:14 GMT

Hey @Seanye12 and @RB34,

Thanks for getting in touch!

At Spotify, we’re often testing and launching improvements and new features. When we’re testing, you may see something on the app your friend doesn’t, or get a new feature for only a temporary period.

You can sort Artists in the Artist section by dragging the list down to reveal the filter.

Tip: Make sure you don't miss a thing by enabling automatic updates on your device.

Hope this helps. Let us know if you have further questions.

Have a nice day!

Re: Alphabetical Quick Scrollbar

RB34 — Sun, 02 Jun 2019 15:43:43 GMT

Hello,

Thank you for your help. Still a bit unclear how to reveal the filter when
in Artists. You mentioned to drag down, but where? Here’s what I see when
in artists and when I attempt to drag down.

Re: Alphabetical Quick Scrollbar

Vanloubbeecky — Tue, 04 Jun 2019 17:34:30 GMT

I agree . For me it still does not work. Very annoying

Re: Alphabetical Quick Scrollbar

Peter — Thu, 13 Jun 2019 07:27:50 GMT

Hey @Vanloubbeecky and @RB34,

Thanks for getting back to us 🙂

It should appear something like this:

Let us know if you're still not seeing it - we'll take a closer look 😉

Re: Alphabetical Quick Scrollbar

rivercurrent — Wed, 10 Jul 2019 14:43:54 GMT

I can't agree more with this problem. The scrollbar was there - surely it was more work to take it away!

The filter is there but it is a slow process. If you're not at the top of the list you have to scroll up to the filter and then type - and if you don't know what you want to list to and you want to browse then it is a slow and annoying process.

What yo've done is replaced something that can be done with one gesture with a multi-step process that requires more effort and is cognitively jarring.

Please consider putting the scroll bar back.

Re: Alphabetical Quick Scrollbar

MattSuda — Tue, 06 Aug 2019 14:25:25 GMT

Good news! In a recent iOS update, the alphabetical quick scroll bar is back in the Artist and Album sections. To see it make sure you have those section sorted alphabetically. If you don't see it yet make sure your app is up to date and you should see it soon.

How to sort:

https://support.spotify.com/article/sorting-and-filtering/

Re: Alphabetical Quick Scrollbar

Vanloubbeecky — Tue, 06 Aug 2019 18:07:50 GMT

Thanks for the message, it still does not work for me even after the latest iOS update ☹️

Re: Alphabetical Quick Scrollbar

Peter — Mon, 12 Aug 2019 08:06:11 GMT

Hey @Vanloubbeecky,

Thanks for reaching out to us about this 🙂

This feature was recently removed, however there's an idea in the Community to reimplement it - feel free to head over here and add your vote to it.

Hope that helps! Let us know if there's anything else 😉

Re: Alphabetical Quick Scrollbar

Vanloubbeecky — Thu, 15 Aug 2019 08:41:50 GMT

Hi
The alphabetical view of artists finally came back but the songs under each artist have disappeared.
It says that there were no songs saved and that I should go in the settings to show the songs that were not downloaded. Even when I do that, they don’t show up under each artist.
This is very disappointing as I did save the songs at some point. Why did Spotify remove them ?