sharing playlists and users

andrewbaritchi — Mon, 03 Jun 2019 11:40:22 GMT

Plan

Premium

Country

Australia

Device

(iPhone 7 and iPad 6th generation)

Operating System

(iOS 11)

My Question or Issue

Ive been trying to share my playlist link and user with a friend of mine and when they try to find my acoount or playlist it doesnt come up with anything. My playlists are all public and i dont know whats wrong, never had this problem before. As you can see in the photo there is no “share button”. Can someone help out?

Re: sharing playlists and users

Peter — Tue, 11 Jun 2019 08:51:03 GMT

Hey @andrewbaritchi.

Thanks for reaching out to us about this 🙂

With regard to the 'share' issue, since this is happening across multiple devices on the same account, it's quite likely there's an issue with the account itself.

Just to be sure, do you mind trying the following for us:

seeing if the 'Share ' button appears on playlists which were not made by you
logging into another account on either of the devices and seeing if they can share playlists/profiles from their account?

Thanks! We'll be looking out for your reply so we can help you resolve this 🙂

topic sharing playlists and users in iOS (iPhone, iPad)

sharing playlists and users

Re: sharing playlists and users