topic Re: unable to download local files from windows spotify onto iphone spotify in iOS (iPhone, iPad)

unable to download local files from windows spotify onto iphone spotify

hdhbrbh — Mon, 27 May 2019 13:00:04 GMT

Plan

Premium

Country

Singapore

Device

iPhone 7, and windows lenovo laptop with windows 10

Operating System

ios 12.1.4

My Question or Issue

I am unable to download a local files song into my iPhone. When i am playing it on my computer, my iphone shows that the song is playing on another device, but it does not show that the song is in the playlist. When i change the device to my iphone, it shows that the song is not downloaded. I have downloaded the playlist on both my laptop and my phone, and they are connected to the same wi-fi. Please help! Thank you 🙂

Re: unable to download local files from windows spotify onto iphone spotify

Peter — Wed, 05 Jun 2019 10:46:05 GMT

Hey @hdhbrbh.

Thanks for reaching out to us about this in the Community 🙂

Just to confirm, does the song appear greyed out in the playlist on your iPhone, or does it not appear at all?

Also, is this happening only with this one song, or is it happening with other local files?

Once we have that, we'll be able to take a closer look 😉

Re: unable to download local files from windows spotify onto iphone spotify

hdhbrbh — Sun, 20 Oct 2019 14:21:14 GMT

It solved itself after a few days, not exactly sure what happened LOL

Re: unable to download local files from windows spotify onto iphone spotify

Peter — Mon, 21 Oct 2019 11:15:25 GMT

Hey @hdhbrbh,

Glad to hear it!

Let us know if anything else comes up.

Stay awesome 😉