topic Synced Tracks Cut Off in iOS (iPhone, iPad)

Synced Tracks Cut Off

samcruz — Sun, 06 Jan 2013 10:03:08 GMT

Hi, I just recently switched phones from an Android device to an iPhone 5.

After re-syncing my offline playlists a number of tracks that played normally before are not cut off.

Was this due to an error in setting up my offline playlists? Or was this caused by a glitch in my Spotify Mobile app?

Please help, I'd really like to have ENTIRE songs on my phone.

Does anyone know? I would really appreciate an answer, or...

samcruz — Tue, 08 Jan 2013 17:07:04 GMT

Does anyone know? I would really appreciate an answer, or at least knowing if someone else has experienced this.

Re: Does anyone know? I would really appreciate an answer, or...

Peter__ — Tue, 08 Jan 2013 17:39:00 GMT

Hey! Welcome to the community 🙂

I am not sure what is going on here, I would suggest you try a clean reinstallation of the app and then resync your content again to see if this is just a temporary issue.

If not, post back here and I will try and help further.

Peter

Re: Does anyone know? I would really appreciate an answer, or...

samcruz — Tue, 08 Jan 2013 18:29:19 GMT

I performed the clean reinstallation and I am in the process of syncing my offline playlists again.

Unfortunately, tracks that were previously working fine are showing a red exclamation mark next to them, and other songs are broken.