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    <title>topic Cannot download music even after removing all offline devices, and reinstalling app on phone. in iOS (iPhone, iPad)</title>
    <link>https://community.spotify.com/t5/iOS-iPhone-iPad/Cannot-download-music-even-after-removing-all-offline-devices/m-p/4769186#M113764</link>
    <description>&lt;P&gt;&lt;STRONG&gt;Plan&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;Premium&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Country&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;US&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Device&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;iphone 8&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Operating System&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;iOS 12.3.1&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;My Question or Issue:&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;I am getting the "epic collection" error and unable to download music on my phone. However, I removed all my offline devices (there were only 5, which is supposedly the limit, and now there are none) and deleted and reinstalled my Spotify app and still I am getting this error.&amp;nbsp;&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Odder still, according to my iphone settings, I am using 72.6 GB of 256 GB on the phone. According to my Spotify settings, I only have 18.95 GB available. What gives?&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Mon, 17 Jun 2019 07:06:58 GMT</pubDate>
    <dc:creator>bfleig</dc:creator>
    <dc:date>2019-06-17T07:06:58Z</dc:date>
    <item>
      <title>Cannot download music even after removing all offline devices, and reinstalling app on phone.</title>
      <link>https://community.spotify.com/t5/iOS-iPhone-iPad/Cannot-download-music-even-after-removing-all-offline-devices/m-p/4769186#M113764</link>
      <description>&lt;P&gt;&lt;STRONG&gt;Plan&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;Premium&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Country&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;US&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Device&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;iphone 8&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Operating System&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;iOS 12.3.1&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;My Question or Issue:&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;I am getting the "epic collection" error and unable to download music on my phone. However, I removed all my offline devices (there were only 5, which is supposedly the limit, and now there are none) and deleted and reinstalled my Spotify app and still I am getting this error.&amp;nbsp;&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Odder still, according to my iphone settings, I am using 72.6 GB of 256 GB on the phone. According to my Spotify settings, I only have 18.95 GB available. What gives?&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 17 Jun 2019 07:06:58 GMT</pubDate>
      <guid>https://community.spotify.com/t5/iOS-iPhone-iPad/Cannot-download-music-even-after-removing-all-offline-devices/m-p/4769186#M113764</guid>
      <dc:creator>bfleig</dc:creator>
      <dc:date>2019-06-17T07:06:58Z</dc:date>
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