topic Re: Album art missing in iOS (iPhone, iPad)

Album art missing

anjali_shetty — Sat, 10 Aug 2019 23:13:11 GMT

Plan

Free

Country

USA

Device

iPhone 6

Operating System

iOS 12.3.1

My Question or Issue

I open Spotify, go to playlists, and discover that all the playlist covers, albums, and song art are missing. I tried logging in and out, re-downloading the app, shutting down my phone, etc. Nothing seems to be working. Is there anything I can do to get them back?

Re: Album art missing

Loxer — Wed, 14 Aug 2019 21:01:59 GMT

Hey @anjali_shetty, welcome to the Community.

Hope you're doing great!

Could you try upgrading to iOS 12.4?

Hope it helps 🙂

Re: Album art missing

anjali_shetty — Thu, 15 Aug 2019 21:41:11 GMT

It updated automatically - some came back but not all. Thanks for the suggestion though!