topic Queue Shortcut Not Working in iOS (iPhone, iPad)

Queue Shortcut Not Working

kagtz02 — Tue, 10 Sep 2019 22:42:24 GMT

Plan

Premium

Country

United States

Device

iPhone XR

Operating System

iOS 12.4.1

My Question or Issue

Hello! I've been having an issue where the queue shortcut does not work. On my phone, I can swipe to the right to put a song on my queue and I've gotten into the habit of doing so to make things quicker, however, that shortcut does not work when I'm offline. It works at home, and at home I'm on Wi-Fi. Offline, I need to press on the options of the song and add it to my queue. I'm not sure if others are having this issue...

Re: Queue Shortcut Not Working

Loxer — Thu, 12 Sep 2019 06:53:59 GMT

Hey @kagtz02, welcome to the Community.

Hope you're doing great!

Does it happen with every song you try to queue up while offline or only with some?

Could you try a clean reinstall? Follow these steps.

Thanks 🙂

Re: Queue Shortcut Not Working

kagtz02 — Fri, 13 Sep 2019 02:13:43 GMT

Hello!

It would do this with any song, but I did as you suggested and tested it out again. It works! Thank you 🙂

Re: Queue Shortcut Not Working

Loxer — Fri, 13 Sep 2019 06:36:19 GMT

Glad it worked!

Have a great weekend 😄