topic Re: Incorrect storage info in iOS (iPhone, iPad)

Incorrect storage info

kanellisp — Tue, 08 Jan 2019 16:20:21 GMT

Plan

Premium

Country

Greece

Device

iPhone XS Max

Operating System

iOS 12.1.2

My Question or Issue

Hello there ,I’ve recently came over the fact that the Spotify app and iPhone settings display different free storage available . What’s the problem ?

Re: Incorrect storage info

Loxer — Fri, 11 Jan 2019 12:46:11 GMT

Hey @kanellisp, welcome to the Community.

Hope you're doing great!

Could you try a clean reinstall, and to remove the offline devices from your Spotify account page and clear of cache from Spotify Settings?

Hope it helps 🙂

Re: Incorrect storage info

Sissing — Sun, 13 Oct 2019 00:55:01 GMT

Hi, sorry but this doesn't help. I have the same problem and didn't change after a clean install of iOS 13.

Re: Incorrect storage info

Loxer — Sun, 13 Oct 2019 06:27:37 GMT

Hey @Sissing,

Thanks for letting me know 🙂

Could you check this Spotify Answer?

Keep me posted.

Re: Incorrect storage info

Sissing — Sun, 13 Oct 2019 09:35:05 GMT

That's not the problem. It's that the storage indicator in the Spotify app is not correct. It should say that 70gb is free As I can see in the iPhone settings. But the Spotify app only shows 16gb free?