topic Re: Spotify App Crashing in iOS (iPhone, iPad)

Spotify App Crashing

keyy_ — Wed, 23 Oct 2019 22:20:43 GMT

Plan

Premium

Device

iPhone XR, iPad Mini 4

Operating System

iOS 13.1.3

My Question or Issue

Ever since I recently updated my Spotify app, it's been impossible to get into. Each time I tap on the app on either my phone or iPad, it immediately glitches out. I've tried using a different WiFi network, logging out of the account I use and logging back in (whenever I can), logging into a different account, deleting the app and redownloading (several times), restarting my device (multiple times), and I even reset my phone's settings. It still doesn't work. The app seems to work whenever I turn on offline mode (if I'm fast enough to reach the settings for it), however in the mode it doesn't even let me see my playlists. As soon as I turn it off, the app starts to glitch again. I've searched this up and found many other forums and fixes, but most of them don't work. Please help!

Re: Spotify App Crashing

Loxer — Thu, 24 Oct 2019 20:06:51 GMT

Hey @keyy_, welcome to the Community.

Hope you're doing great!

Other users seem to having this issue as well.

Please add your +VOTE and details in this Ongoing Issue thread.

Make sure to follow it for updates on the matter as well.

Thanks 🙂

Re: Spotify App Crashing

keyy_ — Fri, 25 Oct 2019 02:01:02 GMT

thanks for the welcome! I'll be sure to do that!

Re: Spotify App Crashing

Loxer — Tue, 29 Oct 2019 07:41:48 GMT

Anytime 🙂

Let me knw if you need more help!

I'd also suggest updating to iOS 13.2 as it was released yesterday.