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    <title>topic Downloaded tracks not showing metadata when network connection is poor in iOS (iPhone, iPad)</title>
    <link>https://community.spotify.com/t5/iOS-iPhone-iPad/Downloaded-tracks-not-showing-metadata-when-network-connection/m-p/4859350#M118106</link>
    <description>&lt;P&gt;&lt;STRONG&gt;Bug: Album metadata (album art and track names) do not load for downloaded content when device has no wi-fi and poor LTE connectivity.&amp;nbsp;&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Workaround: Turn airplane mode on to force loading metadata from locally stored content&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Proposed fix: if content is downloaded, always load metadata from local files rather than reaching out to the network for the information. This will lower network usage and improve customer experience.&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Plan:&amp;nbsp;&lt;/STRONG&gt;Premium&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Country: US&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Device&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;Iphone . 8&lt;/P&gt;&lt;P&gt;(iOS 12, 13)&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Mon, 18 Nov 2019 17:19:09 GMT</pubDate>
    <dc:creator>fwhiteiv</dc:creator>
    <dc:date>2019-11-18T17:19:09Z</dc:date>
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      <title>Downloaded tracks not showing metadata when network connection is poor</title>
      <link>https://community.spotify.com/t5/iOS-iPhone-iPad/Downloaded-tracks-not-showing-metadata-when-network-connection/m-p/4859350#M118106</link>
      <description>&lt;P&gt;&lt;STRONG&gt;Bug: Album metadata (album art and track names) do not load for downloaded content when device has no wi-fi and poor LTE connectivity.&amp;nbsp;&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Workaround: Turn airplane mode on to force loading metadata from locally stored content&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Proposed fix: if content is downloaded, always load metadata from local files rather than reaching out to the network for the information. This will lower network usage and improve customer experience.&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Plan:&amp;nbsp;&lt;/STRONG&gt;Premium&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Country: US&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Device&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;Iphone . 8&lt;/P&gt;&lt;P&gt;(iOS 12, 13)&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 18 Nov 2019 17:19:09 GMT</pubDate>
      <guid>https://community.spotify.com/t5/iOS-iPhone-iPad/Downloaded-tracks-not-showing-metadata-when-network-connection/m-p/4859350#M118106</guid>
      <dc:creator>fwhiteiv</dc:creator>
      <dc:date>2019-11-18T17:19:09Z</dc:date>
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