topic Re: Queue repeats tracks! in iOS (iPhone, iPad)

Queue repeats tracks!

weemalky — Fri, 22 Nov 2019 20:47:56 GMT

Plan : Premium

Free/Premium

Country: UK

Device: Apple iMac Air

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System: iOS

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue:

I have noticed that when I create a queue that usually at some point maybe 5 or 6 tracks in that the current track gets repeated. When I look at the queue I have seen tracks that I never selected. If I press next the track that would have come on is 'gone' and the one after it is played. The issue might arise again or it might not. I am convinced I am not selected a track to queue twice!

It is possible that previous items in the queue are corrupted it?

Re: Queue repeats tracks!

Loxer — Sun, 24 Nov 2019 00:37:10 GMT

Hey @weemalky, welcome to the Community.

Hope you're doing great!

Are you on the free or paid plan?

Thanks 🙂

Re: Queue repeats tracks!

weemalky — Mon, 25 Nov 2019 15:25:41 GMT

Hey,

I am on the premium paid plan.

Re: Queue repeats tracks!

Loxer — Tue, 26 Nov 2019 22:10:53 GMT

Hey @weemalky,

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!