topic Re: Where is the Queue?? in iOS (iPhone, iPad)

Where is the Queue??

manueljulian — Wed, 12 Sep 2018 14:19:21 GMT

There is no queue button in Spotify anymore where it used to be...guys?

Device iPhone 7Plus

All apps and ios updated.

Re: Where is the Queue??

Loxer — Wed, 12 Sep 2018 14:59:11 GMT

Hey , welcome to the Community.

Hope you are doing great!

At Spotify, possible improvements and new features are often being tested. This means you might see something on the app your friend doesn't, or get a brand new feature for only a temporary period. You might be part of an A/B test from Spotify 🙂

Things tested could include the next generation of security protection, or new ways to listen. It's also a way for Spotify to introduce new features, and fine-tune the app to be compatible with specific devices.

Have a nice day! 🙂

Re: Where is the Queue??

MarkoPo — Wed, 12 Sep 2018 17:07:06 GMT

The same problem here as well. iPhone X, all updates installed, rebooted repeatedly, to no avail. The issue is apparently on Spotify's side.

Re: Where is the Queue

manueljulian — Wed, 12 Sep 2018 19:05:19 GMT

I would love to leave my feedback to this A/B test somewhere, argh.

Re: Where is the Queue

Loxer — Wed, 12 Sep 2018 19:33:50 GMT

Hey @MarkoPo,

It's not an issues but a test Spotify might be running or it may be well hidden 🙂

Could you send over any screenshots please?

@manueljulian

You can always leave feedback over the Community as it is monitored and the feedback will be passed on to the right folks at Spotify.

Re: Where is the Queue

MarkoPo — Wed, 12 Sep 2018 21:47:13 GMT

Here you are.

Re: Where is the Queue

Loxer — Thu, 13 Sep 2018 10:40:18 GMT

Hey @MarkoPo,

Thanks for sharing it 🙂

It should be one of those A/B tests Spotify runs often.

By the way, which version is it? I'm even on Spotify Beta but I don't have that look of the player.

Re: Where is the Queue??

Styrmirpals — Thu, 13 Sep 2018 16:38:03 GMT

Hello,

You can find the Queue by selecting a song and tap the top right corner.

Don’t forget to mark this as a souloution, and like this. Have a good one!

Re: Where is the Queue

Peter — Tue, 18 Sep 2018 08:35:24 GMT

Hey @MarkoPo.

How's it going? Are you still experiencing this issue?

Keep us posted so we can help you out if need be 🙂

Take care,

Re: Where is the Queue

MarkoPo — Tue, 18 Sep 2018 10:36:06 GMT

This night I have updated my iPhone to iOS 12 and, consequently, there appeared an update also for Spotify.

Now the queue sign is back.

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Re: Where is the Queue

Jemi — Wed, 19 Sep 2018 06:49:58 GMT

Hey @MarkoPo,

Great to hear the queue is back after the update!

Let us know if there's anything else 🙂

Re: Where is the Queue??

AM89 — Fri, 24 Jan 2020 16:37:40 GMT

There is no way to find the queue on the Spotify for iPad Pro either. I am just losing my mind. Why why why.

Re: Where is the Queue??

Katerina — Thu, 30 Jan 2020 11:47:01 GMT

Hey there @AM89,

Thanks for sharing this here in the Community!

Just to confirm, are you following the steps below when trying to access the Queue on your iPad:

On your iPad, tap the album artwork in the side menu.
Tap Play Queue in the bottom-right corner.

If so, we'd recommend following the steps here to reinstall the app on your device.

If the issue persists even after reinstalling, it'd be helpful if you could share a screenshot so we can take a closer look.

Let us know how you get on! We'll be right here if you need more help.

Have a lovely day 🙂