topic Re: Updating in iOS (iPhone, iPad)

Updating

Quinton252 — Thu, 30 Jan 2020 05:19:31 GMT

My phone doesn’t look like my friends. And I do not have the “car” option in my settings

and his screen changes after updates and mine do not

iPhone 10s max

premium

Re: Updating

Bittencourt — Thu, 30 Jan 2020 18:13:40 GMT

Hi @Quinton252, thanks for writing.

Can you please tell me what's your Spotify and iOS version?

Have you tried reinstalling the app?

Re: Updating

Quinton252 — Thu, 30 Jan 2020 18:15:45 GMT

It’s all freshly updated yesterday

Re: Updating

Bittencourt — Fri, 31 Jan 2020 18:01:17 GMT

Hi @Quinton252,

Can you please tell me how exactly their app looks in comparison to their friend (some screenshots would be helpful), as well as the exact versions of his OS and Spotify.

Their post is a bit vague in general (for example, "his screen changes after updates") so this way, we can double check if what they see is an issue or something we're testing.

Further, we can also ask the user if his friend has an iOS or Android device or if they are a Beta tester.

As for the Car View missing, since they are on an iOS device, we can direct them to this Spotify Answer.