topic Re: Old design for Discover Weekly - iOS in iOS (iPhone, iPad)

Old design for Discover Weekly - iOS

user-removed — Wed, 04 Mar 2020 14:21:02 GMT

Plan

Premium

Country

Sweden

Device

iPhone X

Operating System

iOS 13.3.1

My Question or Issue
I have received the new update of the playlist design. Nice. But the old design is still on the Discover Weekly. Bug or is it by design?

Re: Old design for Discover Weekly - iOS

Ivan — Thu, 05 Mar 2020 10:52:46 GMT

Hey there @user-removed,

Thanks for reaching out - we’re here to help!

Just to confirm, have you tried a clean reinstall of the Spotify app on your device? We recommend this step as it'll remove the old drivers first and then install the new ones. It'll also get you the latest version of Spotify. These changes tend to solve issues like the one you're experiencing. Give your device a quick restart as well before you open the newly installed app.

Do you mind sending us a screenshot showing the difference in the design compared to the other playlists? Just attach the image to your next response to us. This way we can take a closer look at the issue.

We'll look out for your reply.

Re: Old design for Discover Weekly - iOS

user-removed — Thu, 05 Mar 2020 10:56:45 GMT

I have reinstalled. The problem is still there.

Re: Old design for Discover Weekly - iOS

user-removed — Tue, 17 Mar 2020 08:57:28 GMT

Still no respons?