https://community.spotify.com/t5/iOS-iPhone-iPad/Connection-issues-at-startup/m-p/4909042#M120097 <P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country<BR />Italy</STRONG></P><P>&nbsp;</P><P><STRONG>Device</STRONG></P><P><STRONG>iPhone X</STRONG></P><P><STRONG>Operating System</STRONG></P><P>iOS 13.3.1</P><P>&nbsp;</P><P><STRONG>It’s been months that my Spotify takes a lot of time connecting at the startup.&nbsp;<BR />it eventually connects, but at times it can take up to 3 minutes to do so.&nbsp;<BR />I tried uninstalling and reinstalling, but it didn’t solve it. I also tried a soft reset and a hard reset of my phone, but again, it did it solve my issue.</STRONG></P><P><STRONG>On my windows laptop it works just fine</STRONG></P><P><STRONG>how can I solve this?&nbsp;</STRONG></P> Thu, 05 Mar 2020 16:30:14 GMT margherine 2020-03-05T16:30:14Z https://community.spotify.com/t5/iOS-iPhone-iPad/Connection-issues-at-startup/m-p/4909042#M120097 <P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country<BR />Italy</STRONG></P><P>&nbsp;</P><P><STRONG>Device</STRONG></P><P><STRONG>iPhone X</STRONG></P><P><STRONG>Operating System</STRONG></P><P>iOS 13.3.1</P><P>&nbsp;</P><P><STRONG>It’s been months that my Spotify takes a lot of time connecting at the startup.&nbsp;<BR />it eventually connects, but at times it can take up to 3 minutes to do so.&nbsp;<BR />I tried uninstalling and reinstalling, but it didn’t solve it. I also tried a soft reset and a hard reset of my phone, but again, it did it solve my issue.</STRONG></P><P><STRONG>On my windows laptop it works just fine</STRONG></P><P><STRONG>how can I solve this?&nbsp;</STRONG></P> Thu, 05 Mar 2020 16:30:14 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/Connection-issues-at-startup/m-p/4909042#M120097 margherine 2020-03-05T16:30:14Z https://community.spotify.com/t5/iOS-iPhone-iPad/Connection-issues-at-startup/m-p/4913670#M120320 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/23468204">@margherine</a>, welcome to the Community.<BR /><BR />Hope you're doing great!<BR /><BR />Could you try using the Sign Out Everywhere option from <A href="https://www.spotify.com/account/overview" target="_blank" rel="noopener">your Spotify's account page</A>?</P><P>&nbsp;</P><P>Maybe try doing a clean reinstall to see if that helps.&nbsp;<A href="https://support.spotify.com/using_spotify/troubleshooting/reinstallation-of-spotify/" target="_blank">Just follow these steps.</A><BR /><BR /></P><P>If possible try logging in with a different Spotify account.</P><P>&nbsp;</P><P>Keep me posted and take care <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Tue, 17 Mar 2020 15:56:53 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/Connection-issues-at-startup/m-p/4913670#M120320 Loxer 2020-03-17T15:56:53Z