topic Re: Album won’t play. in iOS (iPhone, iPad)

Album won’t play.

user-removed — Fri, 12 Jul 2019 19:50:07 GMT

Plan

Premium

Country

U.S.

Device

iPhone 6

Operating System

iOS 10

My Question or Issue

For some reason I am not able to play any songs from the “Confessions of a Dangerous Mind” album by logic. I have tried updating, restarting the app, and even deleting it and re downloading it, but for some reason I can’t access any songs from that one particular album.

Re: Album won’t play.

Billy-J — Sat, 13 Jul 2019 05:06:38 GMT

Hey @user-removed, thanks for reaching out to the Community!

Since you're in the US, could you let me know the URL of that album (if you're unsure how to copy and paste a URL from Spotify, check out this page)? I'll check to see if it's available there.

Thanks!

Re: Album won’t play.

Heyitsmell — Wed, 18 Mar 2020 21:01:45 GMT

Hi I’m having the same issue with an album from NCT (2018 empathy), I live in Oman

The annoying part is that I can play the album in different streaming platform but just not on Spotify

Re: Album won’t play.

user-removed — Thu, 16 Jun 2022 10:29:18 GMT

Having the same is issue with Things are Great Band of Horses album.I have tried deleting the app,logging in and out. I did play the album a lot,

Re: Album won’t play.

Yordan — Fri, 17 Jun 2022 12:56:08 GMT

Hi @user-removed!

Do the tracks appear greyed out? If yes, it's possible that the song isn't available in your region. As much as we'd love to have all the music in the world on Spotify, the content may vary over time and between countries. This depends on permissions from rights holders, so it's not always up to Spotify to choose which versions of songs / albums should be available.

In any case, feel free to send over the album's link as well as a screenshot which shows how things look on your end. If possible, try playing the album on another device to see if you'd experience the same behavior there.

Cheers!