topic Re: Can't see my next song in queue in iOS (iPhone, iPad)

Can't see my next song in queue

ghostmaxie — Sun, 05 Apr 2020 23:12:31 GMT

Plan: Premium

Country: Argentina

Device: iPhone 8

Operating System: iOS 13.4

My Question or Issue

Hi! Since like two years I'm having this same issue where I can't see the next song I added to my queue, what can I do to solve it? I've already tried reinstalling the app!

Re: Can't see my next song in queue

Ivan — Mon, 06 Apr 2020 08:53:02 GMT

Hey there @ghostmaxie,

Thanks for reaching out to us about this - we'll be glad to help you out here.

Most common issues can be fixed with a quick reinstall of the app. In some situations however, a clean (more thorough) reinstall of the app might be needed. This way, you can start afresh with Spotify on your device.

Check out this help page in order to find the steps for clean reinstall on the affected device.

Hope this helps. Let us know how it goes.

Re: Can't see my next song in queue

ghostmaxie — Mon, 06 Apr 2020 19:24:39 GMT

Hello! I did this by following the instructions but the problem wasn't solved. I've been with this issue for like two years, I also changed the phone in that period of time but the problem persists

Re: Can't see my next song in queue

Ivan — Tue, 07 Apr 2020 11:35:44 GMT

Hey there @ghostmaxie,

Thanks for keeping us in the loop.

No worries, we won't give up that quickly. As a next step it'd be helpful to try logging in with a different Spotify account on your device to check if it's an account-related issue.

If it works with another account, you can follow the steps in this Spotify Answer next.

Hope this helps. Keep us posted.

Re: Can't see my next song in queue

ghostmaxie — Mon, 13 Apr 2020 03:28:35 GMT

Hey,

I just logged in with a different account and the problem persists!