Spotify App keeps crashing randomly

joeshaw92 — Tue, 05 May 2020 22:21:43 GMT

Plan

Premium

Country

Canada

Device

(iPhone XR)

Operating System

(iOS 13.4.1)

My Question or Issue

My Spotify app keeps crashing randomly.

For example, if I am scrolling through the UI to find a particular song/artist, it will hang and then crash out.

Another example I'm seeing is it'll play a song, then as it's in the background or the phone is locked, it will randomly stop. When I go to open it up again, it's as if it's opening for the first time.

In both cases, it will happen within about 2 minutes of first opening the app.

Steps I've taken:

- Re-installed Spotify

- Wiped iphone completely and re-installed

- Tried it on a different iphone

- Closing all background apps

In each case I'm seeing the same issue. It's completely unusable right now.

Re: Spotify App keeps crashing randomly

joeshaw92 — Wed, 06 May 2020 15:09:55 GMT

Seems to be ok now - I deleted the cache and data, then re-installed.

topic Re: Spotify App keeps crashing randomly in iOS (iPhone, iPad)

Spotify App keeps crashing randomly

Re: Spotify App keeps crashing randomly