topic Re: Problem in iOS (iPhone, iPad)

Re: Problem

agcarey — Sat, 26 Jan 2013 20:22:41 GMT

I have Spotify premium subscription - every time i plug in my i pod it does not appear in the devices - I cannot sync - add files to my local library - spent last two days - no joy.

I did have i tunes originally and every time i plugged in i pod to sync it was connecting to i tunes.

New computer today and still no joy - HELP please - new Australian user - wants the SPOTIFY

Re: Problem

Peter__ — Tue, 29 Jan 2013 22:58:07 GMT

@agcarey wrote:

I have Spotify premium subscription - every time i plug in my i pod it does not appear in the devices - I cannot sync - add files to my local library - spent last two days - no joy.

I did have i tunes originally and every time i plugged in i pod to sync it was connecting to i tunes.

New computer today and still no joy - HELP please - new Australian user - wants the SPOTIFY

Hey! Welcome to the community 🙂

I am going to move your post over onto the iOS board as this is an iOS issue.

What type of iPod do you have?

I would suggest you have a read at the iPod Integration FAQ.

Peter

Re: Problem

user-removed — Tue, 29 Jan 2013 23:16:51 GMT

Don't expect any help on here. I have the same problem and the Spotify support is useless. My 9 year old son could do a better job than these morons. I am so angry that I have paid my money and can't use the service.

Re: Problem

Peter__ — Tue, 29 Jan 2013 23:28:57 GMT

Community members like myself try our best to support on the community!

I have left a reply on your own topic, as well as details of how to get in touch with the Spotify team directly.

Peter