topic Re: Audio Playback Volume in iOS (iPhone, iPad)

Audio Playback Volume

gk6 — Fri, 08 May 2020 10:07:23 GMT

Spotify should raise the audio playback volume when streaming on mobile devices. Whenever connected to a Bluetooth device, I have noticed that Spotify is significantly quieter when compared to Apple Music. I adjusted the "Volume level" in the settings but still didn't notice a difference.

Re: Audio Playback Volume

Peter — Fri, 08 May 2020 10:11:47 GMT

Hey @gk6,

Thanks for reaching out about this!

We've moved this thread to the relevant help board so we can try some troubleshooting first.

Could you provide us with the info of the device(s) you're streaming both from and to, including make, model and OS version?

If you're only tried streaming from/to one device, do you mind seeing if you notice a difference when you switch the device you're streaming from?

Thanks - keep us posted!

Re: Audio Playback Volume

Onewave — Fri, 08 May 2020 10:38:38 GMT

@gk6 wrote:
Whenever connected to a Bluetooth device, I have noticed that Spotify is significantly quieter when compared to Apple Music.

Could you check, if Enable Audio Normalization is ON in Settings -> Playback? If it is, turn it OFF to hear the difference.