topic Max sound volume when using snapchat in iOS (iPhone, iPad)

Max sound volume when using snapchat

hakonbog — Mon, 25 May 2020 10:40:27 GMT

Plan

Premium

Country

Device

Iphone 8

Operating System

IOS 13.4.1

My Question or Issue

When i listen to spotify, and then are taking a picture, or opening a snap, the volume turns into maximum automatically.

Re: Max sound volume when using snapchat

Billy-J — Mon, 25 May 2020 14:59:05 GMT

Hey @hakonbog, thanks for reaching out to the Community!

This happens to me as well with my iPhone. Let's try following some troubleshooting steps though to isolate the issue and see if we can get this resolved.

Could you try a clean reinstall of the Spotify app following these steps? You can also reinstall the Snapchat app.

Also, make sure that your iPhone 8 is up to date. The latest version for your iPhone can be found by going to Settings > General > Software Update.

Let me know how this goes!

Re: Max sound volume when using snapchat

hakonbog — Mon, 25 May 2020 15:09:51 GMT

I tried now to restart my iphone. After that it worked like it should. No
need to reinstall the apps.

Re: Max sound volume when using snapchat

Billy-J — Mon, 25 May 2020 15:12:18 GMT

Hey @hakonbog,

Perfect! Happy to hear everything is back on track. The reinstall is to give the app a fresh new life and fixes many common issues.

If you have any questions in the future or need further help, start a topic and the Community will be happy to help.

Have a nice day!