Like dislike button disappeared

Anton21 — Sun, 07 Jun 2020 10:50:13 GMT

hello,

since last week I can’t give feedback on my weekly mix. I tried to reinstall the app and it worked. But the next time I opened it the buttons disappeared again. I tried that a few times and nothing changed.
I use Spotify on iOS and the latest update is installed.

thanks!
anton

Re: Like dislike button disappeared

Elena — Wed, 10 Jun 2020 09:09:58 GMT

Hey there @Anton21!

Welcome to the Community and thanks for bringing this to our attention.

Could you try logging out > restarting your phone > logging back in to see if that makes any difference for you?

You might need to do that 2 times to force a refresh.

If you still experience this, it could be caused by an issue with your device's cache.

We understand that you've tried reinstalling but could follow all the steps here to perform clean reinstall of the app which should remove any outdated files that might be causing trouble.

We'll also need to know the model of your device and your Spotify version if your issue persists.

Keep us posted on how it goes. Give us a shout if you have any further questions.

topic Like dislike button disappeared in iOS (iPhone, iPad)

Like dislike button disappeared

Re: Like dislike button disappeared