Connectivity Issue

levisjerome23 — Fri, 19 Jun 2020 12:42:05 GMT

Plan

Free

Device

Iphone 6s

Operating System

IOS 13.3.1

My Question or Issue

So , when my wifi is turned on, my spotify works perfectly. As soon as i turn on my mobile data, my spotify says that its connecting, but its not getting connected. I tried everything as it has been suggested and still it doesn't work. So please help me.

Re: Connectivity Issue

SoundShots — Fri, 19 Jun 2020 18:46:24 GMT

Hi levisjerome23!

Thanks for posting in the Spotify Community!

Could you go to Settings > Playback > Offline Mode and make sure it is off?

I'd also suggest using the Sign Out Everywhere and Remove Offline Devices options from your Spotify account page.

Hope this helps.

Cheers!

topic Re: Connectivity Issue in iOS (iPhone, iPad)

Connectivity Issue

Re: Connectivity Issue