[Ipad] Spotify stops running a few minutes after switching to the other apps/locking screen off

megaskw — Sat, 27 Jun 2020 07:00:07 GMT

Plan

Premium

Device

iPad 7th gen

Operating System

iPadOS 13.5.1

My Question or Issue

I updated latest version of Spotify last night. In the morning, I played Spotify and got this issue "Spotify stops running a few minutes after switching to the other apps/locking screen off". It shuts itself like I close the app by double click home button and shut it. I've tried every way e.g. reinstall Spotify, restart iPad but none of these help.
FYI: my internet speed is download 32.02Mb/s, Upload 12.34Mb/s and Latency 2.612ms

Re: [Ipad] Spotify stops running a few minutes after switching to the other apps/locking screen off

Loxer — Sun, 28 Jun 2020 13:45:06 GMT

Hey @megaskw, welcome to the Community.

Hope you're doing great!

Could you try using the Sign Out Everywhere from your Spotify's account page?

Try enabling background app refresh for Spotify to see if that helps. Do so by going into Settings > General > Background Refresh

Keep me posted 🙂

topic [Ipad] Spotify stops running a few minutes after switching to the other apps/locking screen off in iOS (iPhone, iPad)

[Ipad] Spotify stops running a few minutes after switching to the other apps/locking screen off

Re: [Ipad] Spotify stops running a few minutes after switching to the other apps/locking screen off