https://community.spotify.com/t5/iOS-iPhone-iPad/help-please/m-p/4985989#M123349 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/23768868">@GeorgeGustines</a>, welcome to the Community.<BR /><BR />Hope you're doing great!<BR /><BR /><SPAN>I'd suggest following the steps from this article: </SPAN><A href="https://support.spotify.com/article/someone-has-gained-access-to-my-account/" target="_blank" rel="noopener noreferrer">https://support.spotify.com/article/someone-has-gained-access-to-my-account</A></P><P>&nbsp;</P><P>Keep me posted <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 28 Jun 2020 14:05:06 GMT Loxer 2020-06-28T14:05:06Z https://community.spotify.com/t5/iOS-iPhone-iPad/help-please/m-p/4983711#M123263 <P>I'm on an iPhone 11 and have the latest operating system (which I updated yesterday) and I have deleted and reinstalled the Spotify app.</P><P>&nbsp;</P><P>About a week ago, I was working out and I noticed songs would suddenly skip. (I assumed my hand had brushed against the controls and didn't think much of it.) But it kept happening. Today, I was walking in the park and a second after I launched the app and a playlist, it played maybe half a song and I'd start to walk and it would skip.</P><P>&nbsp;</P><P>Also, I have fully shutdown and closed the app, but it would somehow come on and play.</P><P>&nbsp;</P><P>Not sure if this is connected, but when I would try to take back control of it, the "Voice Controls" prompt would sometimes come up.</P><P>&nbsp;</P><P>Help!</P><P>&nbsp;</P><P>This is driving me crazy.&nbsp;</P> Wed, 24 Jun 2020 14:01:47 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/help-please/m-p/4983711#M123263 GeorgeGustines 2020-06-24T14:01:47Z https://community.spotify.com/t5/iOS-iPhone-iPad/help-please/m-p/4985989#M123349 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/23768868">@GeorgeGustines</a>, welcome to the Community.<BR /><BR />Hope you're doing great!<BR /><BR /><SPAN>I'd suggest following the steps from this article: </SPAN><A href="https://support.spotify.com/article/someone-has-gained-access-to-my-account/" target="_blank" rel="noopener noreferrer">https://support.spotify.com/article/someone-has-gained-access-to-my-account</A></P><P>&nbsp;</P><P>Keep me posted <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 28 Jun 2020 14:05:06 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/help-please/m-p/4985989#M123349 Loxer 2020-06-28T14:05:06Z