topic iOS App Crash in iOS (iPhone, iPad)

iOS App Crash

Macaca — Fri, 10 Jul 2020 11:01:16 GMT

Plan

Premium

Country

Taiwan

Device

iPhone 11 pro and iPhone XR

Operating System

iOS 13.5.1

My Question or Issue

Open and Crash

Re: iOS App Crash

Ivan — Fri, 10 Jul 2020 12:23:17 GMT

Hey there @Macaca,

Thanks for reaching out to the Community about this.

In case the Spotify app crashes immediately when you try to launch it on your iPhone you might be experiencing an issue that we're currently looking into.

Take a look at this Ongoing Issue and add your vote by clicking on the +VOTE button. Make sure you follow the steps provided under Status Update as well.

It'll also be useful to Subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.

Hope this helps. Let us know if you have any more questions.

Re: iOS App Crash

calvin_swiss — Fri, 10 Jul 2020 12:26:39 GMT

i also have this issue on my iphone x, it keeps crashing the instant i click on the app