topic App error in iOS (iPhone, iPad)

App error

Jesus51 — Fri, 10 Jul 2020 11:57:01 GMT

I updated my app last night to the most recent software and now my app won’t stay open past one second. It crashes before anything can load. I have restarted my phone and redownloaded the app already. Help me

Plan

Premium

Country

Device

(iPhone 8 Plus )

Operating System

(iOS 10)

My Question or Issue

Re: App error

Billy-J — Fri, 10 Jul 2020 19:19:26 GMT

Hey @Jesus51, thanks for reaching out to the Community!

I'll be happy to help.

Could you try Logging out > Restart device > Log back in? If that doesn't work, let me what iOS version you're currently running on your iPhone. You can find this by going to Settings > General > About.

Let me know how this goes!