https://community.spotify.com/t5/iOS-iPhone-iPad/profile-won-t-load/m-p/4994617#M123729 <P>Hi so basically, whenever i openup my account (i have a premium fam membership) on my iphone XR i click home on my app, and then the gear and then on my name (profile) and it just tells me "something went wrong, have another go?" and the only option is RELOAD so i click it but it never gives me access to see my profile. whats going on? how do i fix this?<BR /><BR />thank you</P><P>&nbsp;</P><P><STRONG>Plan</STRONG></P><P>Free/Premium</P><P><STRONG>Country</STRONG></P><P>&nbsp;</P><P><STRONG>Device</STRONG></P><P>(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)</P><P><STRONG>Operating System</STRONG></P><P>(iOS 10, Android&nbsp;Oreo, Windows 10,etc.)</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>&nbsp;</P> Sat, 11 Jul 2020 00:20:20 GMT Kattchopps 2020-07-11T00:20:20Z https://community.spotify.com/t5/iOS-iPhone-iPad/profile-won-t-load/m-p/4994617#M123729 <P>Hi so basically, whenever i openup my account (i have a premium fam membership) on my iphone XR i click home on my app, and then the gear and then on my name (profile) and it just tells me "something went wrong, have another go?" and the only option is RELOAD so i click it but it never gives me access to see my profile. whats going on? how do i fix this?<BR /><BR />thank you</P><P>&nbsp;</P><P><STRONG>Plan</STRONG></P><P>Free/Premium</P><P><STRONG>Country</STRONG></P><P>&nbsp;</P><P><STRONG>Device</STRONG></P><P>(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)</P><P><STRONG>Operating System</STRONG></P><P>(iOS 10, Android&nbsp;Oreo, Windows 10,etc.)</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>&nbsp;</P> Sat, 11 Jul 2020 00:20:20 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/profile-won-t-load/m-p/4994617#M123729 Kattchopps 2020-07-11T00:20:20Z