topic Re: Suddenly stoped being able to cast from iPhone to echo dot today in iOS (iPhone, iPad)

Suddenly stoped being able to cast from iPhone to echo dot today

jojames1990 — Wed, 29 Jul 2020 13:16:11 GMT

My Question or Issue - Today 2pm U.K. time 29th July 2020 after playing fine for a couple of hours - My Spotify app can no longer find or link to my echo dot !! I am playing the app from my iPhone XS Max. I am Spotify premium member. I am also checking my echo but so far no issues with it or my phone so far it is just the Spotify app having issues !! Please fix or tell me how to fix !!
Thanks

Re: Suddenly stoped being able to cast from iPhone to echo dot today

Samuel101 — Wed, 29 Jul 2020 13:19:21 GMT

Me too. Also having issues with playback on XBONE

Re: Suddenly stoped being able to cast from iPhone to echo dot today

DubLdubya — Wed, 29 Jul 2020 13:38:08 GMT

Same - Iphone XR UK based.Unable to stream to my various echoes around the house as I would be able to normally. Was working last night. Really annoyed this is what i use spotify for solely. Will be cancelling subscription if this has been done purposely and not just a bug. Hoping its a mess up with launching the listen with friends BETA

Re: Suddenly stoped being able to cast from iPhone to echo dot today

Loxer — Fri, 31 Jul 2020 10:36:26 GMT

Hey @DubLdubya, @jojames1990 & @Samuel101, welcome to the Community.

Hope you're doing great!

Are you still having this issue?

Keep me posted 🙂

Re: Suddenly stoped being able to cast from iPhone to echo dot today

DubLdubya — Fri, 31 Jul 2020 11:44:16 GMT

Yes the issue is still present

Re: Suddenly stoped being able to cast from iPhone to echo dot today

Loxer — Fri, 31 Jul 2020 19:03:31 GMT

Hey @DubLdubya,

Thanks for letting me know!

Could you try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Re: Suddenly stoped being able to cast from iPhone to echo dot today

DubLdubya — Sat, 01 Aug 2020 07:24:55 GMT

Awesome, a reinstalled worked thanks so much

Re: Suddenly stoped being able to cast from iPhone to echo dot today

Loxer — Sat, 01 Aug 2020 11:10:43 GMT

Glad it worked out for you!

Could you @jojames1990 & @Samuel101 try it out as well to see if that helps?