topic iOS missing playlist/liked songs bug in iOS (iPhone, iPad)

iOS missing playlist/liked songs bug

Marblevolcano — Thu, 13 Aug 2020 02:33:04 GMT

Plan

Premium

Country

USA

IPhone 7

software

ios 13.5.1

spotify 8.5.70

My Question or Issue

i just updated the app today and all of my playlists are messed up. My liked songs are completely wiped. I went to the desktop version and they are still there. I also added a backup playlist for the liked songs and that does not show up on the mobile app. I have restarted the app multiple times but neither my liked songs or new playlists are showing up in the app.

Re: iOS missing playlist/liked songs bug

Billy-J — Thu, 13 Aug 2020 03:09:48 GMT

Hey @Marblevolcano, thanks for reaching out to the Community!

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.

If you're still having trouble, let me know what device this happens on, as well as the current software version. Also, attach a screenshot of what you’re seeing exactly and I’ll take a closer look for you.

Let me know how this goes!

Re: iOS missing playlist/liked songs bug

Ivan — Wed, 23 Sep 2020 15:07:01 GMT

Hey there @Marblevolcano and @Billy-J,

Thanks for reaching out about this here in the Community!

Apologies for the delayed response, we just came across this thread.

As we haven’t seen any similar posts about this recently, could you let us know if you’re still having troubles with this? And if you've already tried what @Billy-J suggested, what was the outcome?

Let us know how it goes! We’ll be right here if you still need help.