topic Re: Unable to queue podcast in iOS (iPhone, iPad)

Unable to queue podcast

Henrikofad — Thu, 21 May 2020 13:46:22 GMT

Plan

Premium

Country

Norway

Device

Iphone Xs

Operating System

iOS 13.4.1

My Question or Issue

The function "add to queue" for podcasts has disappeared from the app.

Re: Unable to queue podcast

Mario — Thu, 21 May 2020 13:55:04 GMT

Hey @Henrikofad,

Thanks for reaching out about this here in the Community.

Would you mind trying each of the following steps?

Restart the Spotify app.
Log out and back in.
Check the app is up-to-date.
Reinstall the app.

Note: After reinstalling, you'll need to re-download any music you had made available for offline listening.

Let us know if any of those does the trick. We'll look out for your reply!

Re: Unable to queue podcast

Henrikofad — Thu, 21 May 2020 14:05:56 GMT

Thank you,

I tried all your suggestions, however I still have the same problem.

The "Add to que" option has simply disappeared from the app. It used to be in the same menu as "mark as played", "add to playlist" etc.

Btw, deleting the app deleted all my listening history....

Re: Unable to queue podcast

Mario — Thu, 21 May 2020 14:28:45 GMT

Hey @Henrikofad,

Thanks for keeping us in the loop!

Sorry to hear the suggestions didn't work. Regarding your listening history, to clarify, some info (like your Search results) will be removed with the app when you delete it but your Recently Played or the listening-data contributing to your Made for You playlists stay untouched. At this point, it'd be good to try with a thorough (as opposed to a simple) reinstall of the app.

It'd also be good to access a different Spotify account with the same iPhone XS you've had this issue with to see if you can reproduce it. This will help us confirm if the issue is related to the device or the account itself.

Let us know how it goes. We appreciate your patience and are available to help with anything else as well if needed 🙂

Re: Unable to queue podcast

thrueyesofarunr — Fri, 14 Aug 2020 18:20:27 GMT

seems to be a known deficiency that you can view a queue of songs but you cannot view a queue of podcasts. seems a bit silly! 🙂

Re: Unable to queue podcast

Peter — Tue, 15 Sep 2020 14:11:04 GMT

Hey @thrueyesofarunr ,

Thank you for reaching out.

We can confirm that it's possible to add a podcast episode in the queue.

If you're having trouble doing that - could you please confirm if you followed the steps provided above from @Mario?

Keep us posted. We're here to help and are always one reply away 🙂

Cheers!