Spotify keeps pausing while playing

baradielr — Thu, 27 Aug 2020 01:54:13 GMT

Plan

Premium

Country

Puerto Rico

Device

iPhone 11 Pro Max

Operating System

iOS 13.6.1

My Question or Issue

My spotify keeps pausing while listening with speakers without any type of headphones, I tried restarting the phone, deleting the app, logging out of everywhere, different type of networks, deleting cache, the app keeps pausing every 30sec while listening, any suggestions?

Thanks in Advance!

Re: Spotify keeps pausing while playing

Elena — Fri, 25 Sep 2020 16:08:50 GMT

Hey there @baradielr,

Thanks for reaching out about this here in the Community!

Apologies for the delayed response, we just came across this thread.

As we haven’t seen any similar posts about this recently, could you let us know if you’re still having troubles with this?

If you are, we can recommend that you check the phone's battery settings and make sure that Spotify is set as an exception if you're using the battery optimization option.

It's also a good idea to check that Spotify has the permissions to run in the background.

If that's not causing the issue, could you let us your Spotify version and, if possible, if you experience this on other mobile devices?

We'll be on the lookout for your answer and we'll see what we can suggest next. Let us know if there's anything else we can do for you in the meantime.

topic Spotify keeps pausing while playing in iOS (iPhone, iPad)

Spotify keeps pausing while playing

Re: Spotify keeps pausing while playing