topic Re: lyrics in iOS (iPhone, iPad)

lyrics

cokecaine — Thu, 03 Sep 2020 07:37:58 GMT

lyrics problem

Plan

Premium Family

Country

Device

Iphone 6

Operating System

iOS 12.4.8

My Question or Issue

the lyrics on my spotify aren’t showing. i already do the clean reinstall but it still didn’t show. is it because mine was premium family? please answer. thank you.

Re: lyrics

Billy-J — Thu, 03 Sep 2020 16:19:43 GMT

Hey @cokecaine, thanks for reaching out to the Community!

Could you let me know your country of residence? Also, let me know what device this happens on and attach a screenshot of what you're seeing so I can take a closer look.

Looking out for your reply!

Re: lyrics

cokecaine — Fri, 04 Sep 2020 14:22:54 GMT

i’m on indonesia

Re: lyrics

cokecaine — Fri, 04 Sep 2020 14:49:17 GMT

oh yes as you can see there is no lyrics on the bottom. i got my account preimum too. and this happened on iOS

Re: lyrics

Billy-J — Fri, 04 Sep 2020 23:14:36 GMT

Hey @cokecaine,

Thanks for letting me know! Currently, you're able to view lyrics from Behind The Lyrics on select songs and playlists and is currently available in English. There is some more information on this here.

I hope this helps. If you have any further questions, just let me know!

Re: lyrics

cokecaine — Fri, 04 Sep 2020 23:58:21 GMT

i’m sorry but this is not helping, i need to see the full lyrics, like others

Re: lyrics

Billy-J — Sat, 05 Sep 2020 00:07:18 GMT

Hey @cokecaine,

This is one of the new features that Spotify is trying out. Spotify always tests possible improvements, so you might not see something your friends do. Spotify does appreciate your feedback and I’ll make sure your voice is heard.

Re: lyrics

cokecaine — Sat, 05 Sep 2020 13:39:08 GMT

so is not everyone getting lyrics on their spotify? is it because I already used spotify a long time ago?

Re: lyrics

Billy-J — Sat, 05 Sep 2020 17:47:23 GMT

Hi @cokecaine,

The new lyrics feature isn’t available on all accounts since it’s still in testing stages, and won’t be available in all markets. I provided some more information on this in my last reply.

Hope that clarifies things!

Re: lyrics

AeroZ — Mon, 07 Sep 2020 10:42:12 GMT

The full lyrics feature is officially available in Indonesia.

https://twitter.com/SpotifyID/status/1278994655070150657