topic Re: iPad 10.2 wrong Format for screen in iOS (iPhone, iPad)

iPad 10.2 wrong Format for screen

benny5678 — Tue, 22 Sep 2020 10:31:47 GMT

Plan

Premium

Country

Germany

Device

iPad 10.2

Operating System

iPad os14

My Question or Issue

When using the app on iPad 10.2, the “scrollable” area on the right sight (Where the content of a playlist is) is too thin. I think it’s the difference between screen sizes of the older iPads. This one is a bit wider. Only happens when turned side ways, like “full screen mode” on a phone.
That’s pretty annoying because it is exactly where you’re thumb naturally wants to go.

Re: iPad 10.2 wrong Format for screen

Billy-J — Tue, 22 Sep 2020 21:15:32 GMT

Hey @benny5678, thanks for reaching out to the Community!

Could you send me a screenshot so I can take a closer look?

Thanks!

Re: iPad 10.2 wrong Format for screen

benny5678 — Thu, 01 Oct 2020 12:03:22 GMT

Hey, thanks for your Response. Seems like sending photos in not available in the mobile version of this. But there wouldn’t be match to see anyway. The not scrollable area is black like everything else in the background.
I’ll try to send a screenshot later on my desktop.

Re: iPad 10.2 wrong Format for screen

Billy-J — Sun, 04 Oct 2020 07:12:39 GMT

Hey @benny5678,

Thanks for your feedback, and I've passed it on to the right folks.

If you need help in the future, you can always start a new topic and the Community will be happy to help.

Have a great day!

Re: iPad 10.2 wrong Format for screen

benny5678 — Mon, 05 Oct 2020 08:32:52 GMT

There is nothing behind the red line.

Re: iPad 10.2 wrong Format for screen

benny5678 — Mon, 05 Oct 2020 09:27:09 GMT

Re: iPad 10.2 wrong Format for screen

Ver — Mon, 05 Oct 2020 14:55:41 GMT

Hey @benny5678,

Glad to have you on the Community 🙂

We're constantly striving to improve our app and appreciate the time you took to share your feedback and the screenshot with us. We'll make sure to pass it on to the right team.

If you have questions, don't hesitate to reach out to us. We'll be happy to help.

Stay safe!