topic Re: Spotify pausing on wifi? in iOS (iPhone, iPad)

Spotify pausing on wifi?

lucapet — Sun, 04 Oct 2020 17:38:41 GMT

Plan

Premium

Country

Germany

Device

iPhone Xr, Desktop PC

Operating System

iOS 14, Windows 10

My Issue

Alright, so my Spotify keeps pausing around the 30 second mark, and will keep pausing after another 30 secs if i press play again...

I have already performad the clean reinstall method yet it seems to have changed absolutely nothing, neither should my wifi have anything to do with it.

Sincerely Luca

Re: Spotify pausing on wifi?

Giorgiom1 — Mon, 05 Oct 2020 00:47:04 GMT

Same things happening w me keep needing to reinstall the app every day

Re: Spotify pausing on wifi?

Elena — Tue, 27 Oct 2020 08:59:18 GMT

Hey hey folks!

Thanks for posting on the Community and sorry for the late reply!

@lucapet if you're still experiencing this, we'd recommend following the steps here to log out everywhere. Another good step would be logging in on your Account page and going to ''Apps'' in the menu on the left side. There you can see all third party apps that are connected to your account and we'd recommend that you "Remove Access" for the apps that you don't recognize.

@Giorgiom1 could you let us know if this happens on all your devices? We'll need to know the model and OS versions of the affected devices so that we'd be able to suggest more troubleshooting steps.

We'll be on the lookout for your reply. Let us know if you have any questions in the meantime.