Windows app changes iPhone system volume without being connected

pitimobi — Wed, 11 Nov 2020 03:17:03 GMT

I have been having an issue recently, every time I change the Spotify in-app volume on my windows machine, it changes the system-wide volume on my iPhone. While this seems to be a handy feature, it's not helpful when I keep my phone muted almost exclusively. I am listening through the windows machine and I do not have Spotify Connect active between the two devices ever.

Sometimes I am able to break the connection by manually closing Spotify on my iPhone, but it reconnects each time I open the Spotify app.

Could anyone point me in the direction of a setting I can change in order to keep this from happening, or at least a way to make it control volume only when Spotify Connect is active? Has anyone else experienced this issue?

Many thanks.

Re: Windows app changes iPhone system volume without being connected

Mario — Thu, 12 Nov 2020 13:20:14 GMT

Hey @pitimobi,

Thanks for writing about this here in the Community.

If this doesn't happen when you manually close Spotify on your phone, it looks like you might want do a clear reinstall of the app on it. Any temporary errors should be fixed after. Just follow the device-specific steps here 🙂

Let us know how it goes! We'll look out for your reply.

topic Windows app changes iPhone system volume without being connected in iOS (iPhone, iPad)

Windows app changes iPhone system volume without being connected

Re: Windows app changes iPhone system volume without being connected