topic Re: Please please please please in iOS (iPhone, iPad)

Please please please please

Yavvaios — Tue, 10 Nov 2020 10:27:13 GMT

Hello, I love you. You improve my life so much, and I love Joe Rogan. Thanks. Would you please please never stop my music after my playlist ends? I never ever want my music to just abruptly stop. You're great, I love spotify, thank you. Keep it up.

Re: Please please please please

Ivan — Thu, 12 Nov 2020 09:06:26 GMT

Hey there @Yavvaios,

Thanks for posting - we’re here to help!

We're happy to hear you love using the Spotify app! If you want to make sure your music never stops after finishing a playlist, you can activate the Autoplay option on your Spotify account. This will let the app automatically play similar songs so the music never stops.

Check out this help article on how to use this feature.

Hope this helps. Let us know if you have any questions.

Re: Please please please please

MateusM — Thu, 12 Nov 2020 10:56:22 GMT

Hi @Ivan

The problem is that Autoplay doesn't work properly 🙂

Re: Please please please please

Ivan — Fri, 13 Nov 2020 08:23:31 GMT

Hey there @MateusM,

Thanks for posting - we’re here to help!

In case you experience any issues with the Autoplay feature we recommend running a clean reinstall of the Spotify app on the affected device. This will get you the latest app version with all necessary update. You can find the steps for a clean reinstall here.

If this persists after the clean reinstall, send us a short video recording displaying what you experience. Just attach the video to your next response to us by using the Insert Video option in the post editor.

Hope this helps. Keep us posted.