topic Re: Apple Watch Beta with Cellular in iOS (iPhone, iPad)

Apple Watch Beta with Cellular

AaronM1 — Sun, 25 Oct 2020 19:25:36 GMT

Plan

Premium Student

Country

USA

Device

iPhone X and Apple Watch 5th gen

Operating System

IOS

My Question or Issue

I understand the app is in its Beta testing on the watch (in terms of playing independent of the phone app) but I have been having trouble getting the app to connect to my Watch to play music. When I select the Watch option, it tries to connect for a couple seconds, then buzzes and stops connecting

Re: Apple Watch Beta with Cellular

Hubo — Sun, 25 Oct 2020 20:12:10 GMT

Hey there, help’s here!

Hmm, that doesn’t sound right. Let’s get this fixed! Could you try a full reinstall of the Spotify app with these steps: https://support.spotify.com/article/reinstallation-of-spotify/? Make sure the app is removed from your Apple Watch as well. Let me know if the app for your Watch works after that!

Keep me in loop!
Hubo 🙂

Re: Apple Watch Beta with Cellular

2258a — Mon, 16 Nov 2020 16:06:43 GMT

Same problem here. Uninstall reboot reinstall did not help.

Re: Apple Watch Beta with Cellular

Jeremy — Tue, 17 Nov 2020 10:45:33 GMT

Hey there @2258a,

Thank you for your reply in this thread.

Can you perform a clean reinstall to make sure there's no old cache files causing this.

If that doesn't do the trick - can you let us know which version of the app you have.

We'll keep an eye out for your reply.

Cheers!