topic iOS app not gapless in iOS (iPhone, iPad)

iOS app not gapless

Samppa3 — Sun, 22 Nov 2020 11:57:50 GMT

Previously gapless playback has worked for long time but now that I've played couple live-albums, unfornately it seems that there's some little gap between songs.

Can you please check and see what is causing this error?

Plan

Premium

Country

Finland

Device

(iPhone 6s iOS 14.2, Spotify app version 8.5.85.836)

Re: iOS app not gapless

Ivan — Tue, 24 Nov 2020 08:35:30 GMT

Hey there @Samppa3,

Help’s here!

We recommend trying a clean reinstall of the Spotify app on your iPhone. This step ensures you get the latest app version with all necessary updates and removes corrupted data from previous installations.

If this persists after the clean reinstall, try disabling any battery optimization or data cleaning settings on your mobile device. Make sure you try this since such features can often prevent the app from operating at full capacity.

Hope this helps. Keep us posted.

Re: iOS app not gapless

Samppa3 — Tue, 24 Nov 2020 17:11:50 GMT

I think I solved this by closing the app and restarting the phone.

The album that caused originally this little gap, did now play normally and was gapless.

So, this is alright and working fine for me now.

Re: iOS app not gapless

Ivan — Thu, 26 Nov 2020 09:11:47 GMT

Hey @Samppa3,

Thanks for getting back to us.

We’re happy to hear closing Spotify and restarting the phone fixed this.

If you have any questions we're always one post away.

Еnjoy your music!