Broken app

Hideindrains — Wed, 25 Nov 2020 12:57:01 GMT

Plan

Premium

Country

New Zealand

Device

(IPhone xr

Operating System

(iOS 14.2

My Question or Issue

after reading through the posts about the latest update causing very unstable instances of the app and all the responses about a clean re instal, perms and cache wiping, there still has not been a solution found to the issue, the app warms the phone up very quickly which in turn drains the battery very fast, while locked it will randomly crash while playing music and while in the app it’s very laggy and any attempt to use another app or multi task will cause music to hitch and bug out

for a paid service this is honestly unacceptable and I’m very mad that I updated the app accidentally as this wasn’t happening before, if there’s any way to revert the app to a version 6 months ago I would take it and if it can’t be fixed I’ll just go over to Apple Music, because at least that will work properly l

Re: Broken app

Billy-J — Wed, 25 Nov 2020 16:54:19 GMT

Hey @Hideindrains, thanks for reaching out to the Community!

Sorry to hear this. Please check out this Ongoing Issue that Spotify is investigating. Make sure to add your +VOTE and subscribe by selecting the 3 dots at the right hand corner.

Hope this helps!

topic Re: Broken app in iOS (iPhone, iPad)

Broken app

Re: Broken app