Spotify connect Denon AVR missing in iOS

RaXxL — Sun, 13 Dec 2020 01:00:58 GMT

Plan

Premium

Country

Germany

Device

iPhone X

Operating System

iOS 14.2, Spotify 8.5.86.739

My Question or Issue

iPhone cannot connect to my Denon AVR anymore.
Android phone can still connect and play music.

spotify connect is a very important feature. Do you have a Solution?

things I have already done:

-Spotify reinstall (have also access to find local devices)

-iOS reboot

-AVR Reboot

AVR still missing in device list

Re: Spotify connect Denon AVR missing in iOS

Alex — Tue, 15 Dec 2020 09:28:16 GMT

Hi there @RaXxL,

Thanks for reaching out about this in the Community!

Here are a few steps you can try:

Perform a clean reinstall of the Spotify app on your iPhone. Follow the steps from this Guide, as the clean reinstall involves deleting all app data.
Factory reset your Denon AVR.
Try connecting both devices to a different network like a mobile hotspot to see if the issue if network related.
Try logging in with a different account on your phone and check whether you can see the amplifier.

Let us know how it goes.